Support
Help for VibePause
VibePause is a macOS menu bar app for developers. It detects long coding sessions, delivers break nudges, and keeps the core workflow local and lightweight.
Permissions
If session detection, notifications, or city-context nudges are not working, check macOS Privacy & Security settings and confirm VibePause has the right permissions enabled.
Subscriptions
If Pro features are not restoring after a purchase, use the in-app restore option first. If that still fails, send us the App Store account email and a short description of the issue.
Detection issues
If VibePause is missing your coding sessions, include the macOS version, the app you were using, and what VibePause showed in the menu bar when the issue happened.
Privacy requests
For local data deletion, server-side deletion, or data export requests, email privacy at vibepause dot app with enough detail to match the request to your device identifier.
Contact support
Use this page first, then direct privacy or billing questions to the appropriate contact below.
For general troubleshooting and product questions, email support at vibepause dot app.
For privacy, device ID, or data handling questions, email privacy at vibepause dot app and include the app version, your macOS version, and the issue you are investigating.
For deletion or export requests, see the Do Not Sell or Share page for the current disclosure and contact path.
For terms, subscription policy, or billing wording questions, email legal at vibepause dot app.
For app troubleshooting, start with the fixes above and include useful details: macOS version, VibePause version, whether the app was visible in the menu bar, which coding app was active, and what you expected VibePause to do.